https://the-intelligence.community/b/news/atomTelligent Community (Build: 13.0.2.33658)2022-04-11T14:21:07Zhttps://the-intelligence.community/b/news/posts/test-blog2026-04-09T08:56:57Z2026-04-09T08:56:57Ztest&nbsp;(<a href="https://the-intelligence.community/b/news/posts/test-blog">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=17&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">karl.barberhttps://the-intelligence.community/members/karl.barberhttps://the-intelligence.community/b/news/posts/test2026-04-09T08:44:47Z2026-04-09T08:44:47ZTEST(<a href="https://the-intelligence.community/b/news/posts/test">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=16&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">karl.barberhttps://the-intelligence.community/members/karl.barberhttps://the-intelligence.community/b/news/posts/event-recap-putting-the-intelligent-into-intelligent-self-service2022-08-17T13:12:13Z2022-08-17T13:12:13Z It&rsquo;s clear there is a growing engagement capacity gap: the gulf between what customers expect and the actual experiences they receive from brands.&nbsp; Our mission for The Intelligence community is to create a resource for anyone wanting to ...(<a href="https://the-intelligence.community/b/news/posts/event-recap-putting-the-intelligent-into-intelligent-self-service">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=7&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Matt Thomsonhttps://the-intelligence.community/members/matt-thomsonhttps://the-intelligence.community/b/news/posts/why-it-s-time-to-finally-embrace-intelligent-self-service-as-a-concept2022-06-09T10:48:56Z2022-06-09T10:48:56ZDespite what people may think, intelligent self-service already exists and has done for some time: self-checkouts, FAQ pages, and chatbots, for example. What&rsquo;s changing, however, is attitudes to intelligent self-service. What used to be an anno...(<a href="https://the-intelligence.community/b/news/posts/why-it-s-time-to-finally-embrace-intelligent-self-service-as-a-concept">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=6&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Ryan Hallhttps://the-intelligence.community/members/ryan-hallhttps://the-intelligence.community/b/news/posts/maximising-your-biggest-asset-your-community2022-06-09T05:10:39Z2022-06-09T05:10:39ZDespite technology&rsquo;s best efforts, the global population isn&rsquo;t as connected as you might think. The internet can be a lonely place. And with shopping mostly done online now, there are fewer and fewer opportunities to connect and engage wi...(<a href="https://the-intelligence.community/b/news/posts/maximising-your-biggest-asset-your-community">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=5&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Ryan Hallhttps://the-intelligence.community/members/ryan-hallhttps://the-intelligence.community/b/news/posts/what-problems-do-chatbots-solve2022-04-11T14:54:08Z2022-04-11T14:54:08ZThink of IVA&rsquo;s (Intelligent Virtual Assistants) as highly advanced chatbots. While chatbots manage simple tasks and offer low intelligence functions that address a singular need, IVAs introduce Conversational AI to address enterprise scale need...(<a href="https://the-intelligence.community/b/news/posts/what-problems-do-chatbots-solve">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=4&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Joana Hinghttps://the-intelligence.community/members/joana-hinghttps://the-intelligence.community/b/news/posts/what-is-a-knowledge-base2022-04-11T14:24:00Z2022-04-11T14:24:00ZWhat is it? A knowledge base is a central hub for your help articles and marketing materials (like an FAQ section, a community forum, blog posts, videos, case studies, ebooks). All that adds up to a library of information about your product or servi...(<a href="https://the-intelligence.community/b/news/posts/what-is-a-knowledge-base">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=3&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Joana Hinghttps://the-intelligence.community/members/joana-hinghttps://the-intelligence.community/b/news/posts/online-communities---what-are-they-and-what-problems-do-they-solve2022-04-11T14:21:07Z2022-04-11T14:21:07ZWhat is it? Online communities are an integrated suite of modern community applications such as forums, blogs, wikis, ideation, media galleries, and calendars, with a fully customisable user interface.&nbsp; Customer communities have grown in popular...(<a href="https://the-intelligence.community/b/news/posts/online-communities---what-are-they-and-what-problems-do-they-solve">read more</a>)<img src="https://the-intelligence.community/aggbug?PostID=2&AppID=4&AppType=Weblog&ContentType=0" width="1" height="1">Joana Hinghttps://the-intelligence.community/members/joana-hing