/b/news/posts/why-it-s-time-to-finally-embrace-intelligent-self-service-as-a-conceptDespite what people may think, intelligent self-service already exists and has done for some time: self-checkouts, FAQ pages, and chatbots, for example. What’s changing, however, is attitudes to intelligent self-service. What used to be an anno...en-USTelligent Community 13