https://the-intelligence.community/customer-experience/Here is where you can discuss how you create the best Customer Experiences, the successes, the failures and the lessons learned along the way.en-US14.0.0.684 14https://the-intelligence.community/customer-experience/f/forum/2657/test-questionThu, 09 Apr 2026 09:03:00 GMTforum:2657testinghttps://the-intelligence.community/customer-experience/f/forum/2656/how-do-i-add-a-questionThu, 09 Apr 2026 08:52:00 GMTforum:2656like this ?https://the-intelligence.community/customer-experience/f/forum/17/test-discussionWed, 04 Sep 2024 13:33:00 GMTforum:17Adding a post to see if ticket is createdtesthttps://the-intelligence.community/customer-experience/f/forum/16/testFri, 21 Apr 2023 13:40:00 GMTforum:16Testhttps://the-intelligence.community/customer-experience/f/forum/14/how-do-you-understand-your-communityWed, 25 Jan 2023 14:39:00 GMTforum:14Let me hear your thoughtshttps://the-intelligence.community/customer-experience/f/forum/13/how-do-you-run-your-communityWed, 25 Jan 2023 14:17:00 GMTforum:13Let me know your ideas?https://the-intelligence.community/customer-experience/f/forum/12/connecting-customers-with-each-otherWed, 25 Jan 2023 14:13:00 GMTforum:12Even as we isolate ourselves, we still need to connect with each other about the things that matter to us. And a community makes it easy for members to tell their stories, share their experiences and indulge in their passions It’s a source of comfort and space for customers to stay connected through their shared interests, making it a great opportunity to draw positive attention to your brand without immediately trying to sell a product or service.https://the-intelligence.community/customer-experience/f/forum/11/staying-connected-with-your-customer-baseWed, 25 Jan 2023 14:12:00 GMTforum:11In the coming months and beyond, brand communities will become an even bigger source of comfort and a powerful way to stay connected with customers. They bring down the barriers and foster intimacy and connection with the goal of reducing isolation. Now more than ever, people are looking for a place they belong and communities provide it. Considering how consumers are turning to online spaces more than ever, an online community could easily become your single biggest asset during this crisis and beyond.https://the-intelligence.community/customer-experience/f/forum/10/what-is-an-online-communityWed, 25 Jan 2023 14:11:00 GMTforum:10Online communities are an integrated suite of modern community applications such as forums, blogs, wikis, ideation, media galleries, and calendars, with a fully customisable user interface. Customer communities have grown in popularity because they bring people together around a common interest, cause, profession or product. People love to talk to each other about the things that matter to them and a community gives people a space to tell stories, share experiences and grow their passions—and to help each other out.https://the-intelligence.community/customer-experience/f/forum/9/app-testWed, 25 Jan 2023 12:23:00 GMTforum:9How does this lookhttps://the-intelligence.community/customer-experience/f/forum/8/testing-ask-a-questionTue, 10 Jan 2023 12:07:00 GMTforum:8Testinghttps://the-intelligence.community/customer-experience/i/what-more-could-the-community-provide-to-help-you/test-ideaMon, 09 Jan 2023 11:23:00 GMTidea:0b1e0259-33be-4a44-87d5-c677719bf259https://the-intelligence.community/customer-experience/f/forum/6/testFri, 06 Jan 2023 11:58:00 GMTforum:6Test testhttps://the-intelligence.community/customer-experience/community-huddles/meet/5/5b4a07e1a93e4487b2d922f820115d2f/Fri, 21 Oct 2022 16:00:00 GMTCalendarEvent:88sdfsdfsdhttps://the-intelligence.community/customer-experience/community-huddles/meet/5/8d0163a6c3934722a96f01e52d1f4243/Fri, 21 Oct 2022 15:30:00 GMTCalendarEvent:89testhttps://the-intelligence.community/customer-experience/community-huddles/meet/5/fa96e660a3e7443d8abeec34259d570c/Fri, 21 Oct 2022 12:45:00 GMTCalendarEvent:86testing renewalshttps://the-intelligence.community/customer-experience/community-huddles/meet/5/fadc428e315446b48bdf9a82dc52a0c9/Thu, 13 Oct 2022 16:22:00 GMTCalendarEvent:78asdfghtesthttps://the-intelligence.community/customer-experience/community-huddles/meet/5/f56c48a98c4045559c7535e57e9442ba/Thu, 06 Oct 2022 14:40:00 GMTCalendarEvent:71testing hosted type meetingshostedhttps://the-intelligence.community/customer-experience/f/forum/4/where-can-chatbots-have-the-most-positive-impactTue, 03 May 2022 11:32:00 GMTforum:4It seems more and more consumers consider phone calls inconvenient. For me, creating a conversational strategy focused on serving users in an omnichannel way is an obvious solution. Linking chatbots to other tools like knowledge articles, community threads or help articles can have a huge impact on seamlessly navigating a user towards a solution. What's your experience of chatbots been like?CXChatbothttps://the-intelligence.community/customer-experience/f/forum/1/introduce-yourselfWed, 27 Apr 2022 12:33:00 GMTforum:1Let's get to know each other! Tell us a little bit about yourself!