Hi everyone, I've had NovaTel fibre broadband for about 3 months now, but recently it keeps dropping out multiple times a day. I've rebooted the router a few times and made sure cables are secure, but it doesn't seem to help. My speeds also feel much slower than what I was promised. Is anyone else having these problems? Not sure if I should call support or if it's a known issue.
Thanks for the tip. How do I check the firmware? I'm not very tech savvy. Also, I’m mostly using Wi-Fi but I can try with a cable later if needed. Would the issue cause the speed to drop too?
Thanks for the tip. How do I check the firmware? I'm not very tech savvy. Also, I’m mostly using Wi-Fi but I can try with a cable later if needed. Would the issue cause the speed to drop too?
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