Hi all, I switched to NovaTel’s Fibre Max package last month hoping for better speeds, but my internet is nowhere near the advertised 200Mbps. I'm only getting around 30Mbps and it’s really frustrating when I’m working from home. Has anyone else had this issue? Is there anything I can do before I call support?
Hi ElaineBristow, sorry to hear you’re experiencing slow speeds. Could you please let us know your postcode and whether you’re using a wired or Wi-Fi connection? Also, running a speed test via our app can help pinpoint if it’s a local issue.
Hi ElaineBristow, sorry to hear you’re experiencing slow speeds. Could you please let us know your postcode and whether you’re using a wired or Wi-Fi connection? Also, running a speed test via our app can help pinpoint if it’s a local issue.
Developed by
