Hi all, I’m an existing Nexora broadband user in MK12 5PJ. Over the past week my fibre broadband speed has dropped from over 150 Mbps consistently down to around 30 Mbps. I’ve rebooted the router multiple times and checked cables but no improvement. Is anyone else experiencing similar issues recently or is it just me? Any ideas what might be causing this? Really frustrating as I rely on it for work and video calls.
Hi Darren, thanks for reaching out and sorry to hear about the speed drop. We’re not currently aware of wide outages in your area but I can check your line status and run diagnostics. Could you please confirm the model of your router and whether you’re wired or Wi-Fi connected when testing the speed?
Hi Darren, thanks for reaching out and sorry to hear about the speed drop. We’re not currently aware of wide outages in your area but I can check your line status and run diagnostics. Could you please confirm the model of your router and whether you’re wired or Wi-Fi connected when testing the speed?
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