Hi all, hoping someone from Nexora can actually tell me what’s going on. My full fibre install was booked for 12th, then moved to 19th, and today I’ve had another text saying “further delays in network readiness”. I’m in a new-build flat in Leeds, postcode LS9 8QJ, and the builder says the line is ready from their side.
I’m now out of pocket from taking time off twice. Is there any way to get a proper date rather than these vague texts? Account ref NX-482917.
Okay, thanks. That’s at least clearer than the text messages. I’ll raise the ticket and include the missed dates. If someone could prioritise it, that would be a massive help. Marking this as resolved for the info, even if the install isn’t actually done yet.
Okay, thanks. That’s at least clearer than the text messages. I’ll raise the ticket and include the missed dates. If someone could prioritise it, that would be a massive help. Marking this as resolved for the info, even if the install isn’t actually done yet.
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