Hi, I'm a bit stuck and hoping someone can advise. My broadband bill has gone up and I've had an unexpected car repair, so I don't think I'll be able to clear the full amount before Friday. I don't want the direct debit to bounce and make things worse. Can Nexora set up a payment arrangement or do I need to wait and call later? I'm already a bit stressed about it.
Thanks both. I can't see anything obvious in the app, just payment history and my current balance. Does it matter that I've only been with Nexora since November? I don't want to mess it up by asking in the wrong place.
Thanks both. I can't see anything obvious in the app, just payment history and my current balance. Does it matter that I've only been with Nexora since November? I don't want to mess it up by asking in the wrong place.
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