Hi all, my broadband went off for nearly 2 days last month during that local outage in Leeds. I’m seeing people mention automatic compensation, but nothing has appeared on my Nexora bill. Do I need to chase this or does it come through later? Bit confused because the app just says everything is settled.
I had the same with a fault in Manchester. Mine turned up on the next bill, but it took about 3 weeks. If you’ve only just had the outage it might still be processing.
I had the same with a fault in Manchester. Mine turned up on the next bill, but it took about 3 weeks. If you’ve only just had the outage it might still be processing.
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