Hi all, my broadband went off for nearly 2 days last month during that local outage in Leeds. I’m seeing people mention automatic compensation, but nothing has appeared on my Nexora bill. Do I need to chase this or does it come through later? Bit confused because the app just says everything is settled.
Just to add, if anyone is checking an outage compensation issue, please avoid posting account numbers or full addresses here. If you need a check, the staff team can usually help once you confirm roughly when the outage happened and what services were affected.
Just to add, if anyone is checking an outage compensation issue, please avoid posting account numbers or full addresses here. If you need a check, the staff team can usually help once you confirm roughly when the outage happened and what services were affected.
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