Anyone else having trouble with the family plan since the app updated yesterday? I've got 4 lines on one account and now two of the kids' phones keep showing as 'inactive' in the app even though the SIMs are working. I can still ring them, but the data limit settings are all over the place and one of them got blocked from using hotspot for no obvious reason. I've tried logging out and back in twice. Not sure if it's me or Nexora having a wobble again.
Yeah same here, but I wouldn't hold your breath. I raised it and got told to clear cache, restart phone, sacrifice a biscuit, the usual. Eventually they fixed it after about 2 days. Not ideal when you're paying extra for the family add-on.
Yeah same here, but I wouldn't hold your breath. I raised it and got told to clear cache, restart phone, sacrifice a biscuit, the usual. Eventually they fixed it after about 2 days. Not ideal when you're paying extra for the family add-on.
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