Hi, I’ve tried the normal chat and it’s not really working for me. I’ve recently had sight loss and I’m struggling to manage my Nexora account on the website now. I need an accessible way to speak to someone and preferably a callback rather than having to keep retyping everything. Is there a dedicated team or alternative contact option? I’m not sure what the process is.
Adding to Sam’s reply, if you’re already using a relay service or have a nominated third party, we can note that too. We can’t promise instant response times on every channel, but we can make sure your case is handled via the most accessible route available.
Adding to Sam’s reply, if you’re already using a relay service or have a nominated third party, we can note that too. We can’t promise instant response times on every channel, but we can make sure your case is handled via the most accessible route available.
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