Not sure if anyone else has had this, but we were meant to get our fibre installed on Tuesday between 8 and 1, then it got moved to today, and now I’ve had another text saying the engineer is delayed again. We both took time off work for this. The old provider is already cancelled so we’re basically sat here with no broadband. Is there any actual point waiting around all day?
Sounds familiar. We had one no-show and then a ‘running late’ text three hours after the slot had ended. They said the engineer was still in the area, which made no sense at all. Took another week to get rebooked. Not defending it, just saying don’t assume the text means they’ll definitely turn up.
Sounds familiar. We had one no-show and then a ‘running late’ text three hours after the slot had ended. They said the engineer was still in the area, which made no sense at all. Took another week to get rebooked. Not defending it, just saying don’t assume the text means they’ll definitely turn up.
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