Hi, I’m moving into a new flat next Friday and I’m trying to transfer my Nexora broadband over, but the order seems to be stuck on 'pending activation'. I signed up two weeks ago and was told it would be active on move-in day. I’ve had three emails that all say different things. Is this normal or am I missing something? I don’t really know if it’s a line issue or just the move request not being processed properly.
It’s an older building, not a new build. The letting agent said the previous tenant moved out ages ago but I don’t know if they cancelled anything. I’ve already unplugged everything at my old place because I thought the move would just happen automatically. Do I need to do anything else? I’m a bit stressed because I’m working from home and can’t be without internet for long.
It’s an older building, not a new build. The letting agent said the previous tenant moved out ages ago but I don’t know if they cancelled anything. I’ve already unplugged everything at my old place because I thought the move would just happen automatically. Do I need to do anything else? I’m a bit stressed because I’m working from home and can’t be without internet for long.
Developed by
