Just had my bill through and it's gone up already. I signed up in August on a 24 month deal and now there's a mid-contract price rise on the broadband. I know prices can change, but this feels a bit cheeky when I'm only 4 months in. Is this normal with Nexora or have I missed something in the paperwork? I don't want to ring up if I'm being daft, but it doesn't seem right.
I had exactly the same with my broadband last year. Check the email from when you ordered - mine mentioned an annual price rise clause in the terms. Annoying, yes, but it was there. If you can't find it, maybe ask Nexora to confirm the dates and amount. Mine went up by £3.50 and then VAT on top.
I had exactly the same with my broadband last year. Check the email from when you ordered - mine mentioned an annual price rise clause in the terms. Annoying, yes, but it was there. If you can't find it, maybe ask Nexora to confirm the dates and amount. Mine went up by £3.50 and then VAT on top.