Bit fed up to be honest. I signed up for Nexora broadband last week and now my first bill has an activation fee on it. I don’t remember this being mentioned anywhere when I ordered. It’s £35 and, yeah, that might not sound loads to some people but it’s the principle. Can someone tell me if this is normal or if I’ve been charged wrong?
I had something similar when I joined. Mine showed as an 'activation and setup' charge but it was on the order summary email. Worth checking that first, unless they’ve snuck it in after the fact?
I had something similar when I joined. Mine showed as an 'activation and setup' charge but it was on the order summary email. Worth checking that first, unless they’ve snuck it in after the fact?
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