Hi all, I’m trying to move my Nexora broadband from my old flat to my new one and it’s honestly been a faff. I arranged the home move about 3 weeks ago for 14 Oak Street, Manchester, M14 6QP, and got told it would go live on the move date. I’ve moved everything over now but I still haven’t got service at the new place.
An engineer was meant to come out yesterday, but nothing happened and I only got a text saying there was a delay. I’ve already spent ages on hold and I’m not sure if I need to start again or if it’s just waiting on Openreach or whatever the system is doing.
Can someone tell me what’s actually going on and whether I need to do anything else? I’ve got work from home on Monday so I’m a bit stressed about it.
Had a similar thing when I moved last year. Mine was waiting on the new property being marked as ready in the system. Painful but it did eventually sort itself. Worth checking if the previous occupier had another provider still tied to the line, apparently that can slow it down.
Had a similar thing when I moved last year. Mine was waiting on the new property being marked as ready in the system. Painful but it did eventually sort itself. Worth checking if the previous occupier had another provider still tied to the line, apparently that can slow it down.
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