Hi all, I’m trying to move my Nexora broadband from my old flat to my new one and it’s honestly been a faff. I arranged the home move about 3 weeks ago for 14 Oak Street, Manchester, M14 6QP, and got told it would go live on the move date. I’ve moved everything over now but I still haven’t got service at the new place.
An engineer was meant to come out yesterday, but nothing happened and I only got a text saying there was a delay. I’ve already spent ages on hold and I’m not sure if I need to start again or if it’s just waiting on Openreach or whatever the system is doing.
Can someone tell me what’s actually going on and whether I need to do anything else? I’ve got work from home on Monday so I’m a bit stressed about it.
Nexora really need a proper tracker for home moves. I had to chase three times when I moved in February. If they say activation day, people plan work around it and then get left hanging. Not ideal at all.
Nexora really need a proper tracker for home moves. I had to chase three times when I moved in February. If they say activation day, people plan work around it and then get left hanging. Not ideal at all.
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