Hi all, my contract ends next month and I’ve had the renewal email through. I’m on fibre broadband only and the new price is quite a bit higher than I expected. I don’t mind staying if there’s a sensible renewal option, but I’m a bit lost with the wording in the email.
It says I can choose a new term, but then there’s a note about price changes after 12 months? Can someone explain if there’s any point renewing now, or should I just let it roll and see what happens? Cheers.
Honestly I’d be careful. Mine went up loads when it rolled. They’ll send you the best price right before the end and then it changes again anyway. I phoned up and got a slightly better offer, but it still wasn’t as cheap as the first deal. Not trying to be negative, just saying don’t assume the renewal email is the best they can do.
Honestly I’d be careful. Mine went up loads when it rolled. They’ll send you the best price right before the end and then it changes again anyway. I phoned up and got a slightly better offer, but it still wasn’t as cheap as the first deal. Not trying to be negative, just saying don’t assume the renewal email is the best they can do.
Developed by
