Hi all, I've had Nexora fibre broadband for about 6 months now and usually it’s fine, but over the last couple of weeks my internet speed has been dropping out completely for a few minutes at random times during the day. Restarting the router helps but it’s getting really annoying. Anyone else having this problem or know what to do? My package is the Fibre 100, and the signal indicator on the router doesn’t seem to change when it drops.
You can log into your router’s admin page by entering 192.168.1.1 in your browser and checking the firmware version there. If it’s outdated, there should be an option to update it. If you prefer, I can arrange a remote check from our side or send a replacement router if needed. Let me know what you’d like.
You can log into your router’s admin page by entering 192.168.1.1 in your browser and checking the firmware version there. If it’s outdated, there should be an option to update it. If you prefer, I can arrange a remote check from our side or send a replacement router if needed. Let me know what you’d like.
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