Hi, I’ve been with Nexora for about 6 months now on the ‘Fibre 100’ broadband package. Recently, I’ve noticed my download speeds drop dramatically in the evenings, sometimes going below 10 Mbps when I should be getting around 90-100. My IP profile shows no issues, and I’ve restarted the router a few times. Is this normal? Any ideas what I can do? I work from home so this is quite annoying.
Hi Jess, sorry to hear about the slow speeds. Could you please confirm if this happens every evening at the same hours? Also, are you using Wi-Fi or a wired connection during those times? Sometimes congestion in your area or Wi-Fi interference can cause dips.
Hi Jess, sorry to hear about the slow speeds. Could you please confirm if this happens every evening at the same hours? Also, are you using Wi-Fi or a wired connection during those times? Sometimes congestion in your area or Wi-Fi interference can cause dips.
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