Hi all, I’ve been with Nexora for about 8 months now on the Fibre 100 package but recently my broadband speed keeps dropping to as low as 5Mbps, especially in the evenings. My setup is quite simple, just the standard router they gave me. I’ve tried restarting it a few times but no luck. Could this be a fault or is the network just congested? Any advice would be much appreciated.
Thanks for confirming. Evening slowdowns can sometimes be due to local network congestion. I can run a line test to check for faults, but it might also be worth checking if there’s a scheduled maintenance in your area. Can I have your postcode to check this?
Thanks for confirming. Evening slowdowns can sometimes be due to local network congestion. I can run a line test to check for faults, but it might also be worth checking if there’s a scheduled maintenance in your area. Can I have your postcode to check this?
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