Bit of a rant but I’ve just had my renewal email and it’s jumped up quite a bit. I rang up to ask if there was anything they could do and the first offer was basically the same price with less speed, which feels a bit pointless. I’m not asking for freebies, just something sensible. Has anyone actually managed to get a retention discount from Nexora recently? I’ve been with them 4 years and never missed a payment.
Yeah, I’ve had that before. First person said no, second person offered £8 off for 12 months when I mentioned I was looking at leaving. I think it depends who you get, annoyingly.
Yeah, I’ve had that before. First person said no, second person offered £8 off for 12 months when I mentioned I was looking at leaving. I think it depends who you get, annoyingly.