5G keeps dropping to 4G in my flat near the city centre

Anyone else finding Nexora 5G a bit all over the place lately? I’m in a flat on the 4th floor, city centre, and the phone shows 5G for a minute then just bounces back to 4G. Data is slow enough that videos buffer and hotspot is basically useless. I’ve restarted the phone, reset network settings, all that jazz. Is this just how it is indoors or is there something actually wrong?
Parents
  • Hi MiaH92 — sorry you’re seeing that. Indoor 5G can be a bit inconsistent depending on the building materials and how busy the local mast is, but we shouldn’t be leaving you with unusable speeds. If you’re happy to share the rough area (no full address needed), I can check whether there’s known work or congestion nearby. Also, does the signal improve near a window or outside the building?
Reply
  • Hi MiaH92 — sorry you’re seeing that. Indoor 5G can be a bit inconsistent depending on the building materials and how busy the local mast is, but we shouldn’t be leaving you with unusable speeds. If you’re happy to share the rough area (no full address needed), I can check whether there’s known work or congestion nearby. Also, does the signal improve near a window or outside the building?
Children
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