5G keeps dropping to 4G in my flat near the city centre

Anyone else finding Nexora 5G a bit all over the place lately? I’m in a flat on the 4th floor, city centre, and the phone shows 5G for a minute then just bounces back to 4G. Data is slow enough that videos buffer and hotspot is basically useless. I’ve restarted the phone, reset network settings, all that jazz. Is this just how it is indoors or is there something actually wrong?
Parents
  • That’s useful, thanks. EC1 can be busy at peak times and some buildings in that area do block signal quite a lot. 5G showing on the phone means the network is available, but if the handset is struggling to hold it indoors it may bounce to 4G for stability. In some cases, locking to 4G can actually give a steadier experience than 5G that keeps switching. If you want, I can check for any local capacity alerts and raise this as a coverage report. I can’t promise an immediate fix, but it helps us spot patterns. You can also try: 1) test near the window, 2) toggle 4G-only for a day, 3) check whether hotspot is better at quieter times. If you come back with a few speed test results, I can take another look.
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  • That’s useful, thanks. EC1 can be busy at peak times and some buildings in that area do block signal quite a lot. 5G showing on the phone means the network is available, but if the handset is struggling to hold it indoors it may bounce to 4G for stability. In some cases, locking to 4G can actually give a steadier experience than 5G that keeps switching. If you want, I can check for any local capacity alerts and raise this as a coverage report. I can’t promise an immediate fix, but it helps us spot patterns. You can also try: 1) test near the window, 2) toggle 4G-only for a day, 3) check whether hotspot is better at quieter times. If you come back with a few speed test results, I can take another look.
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