Anyone else getting this? Our Nexora broadband is fine in the morning and afternoon, then from about 7pm it drops right off. Netflix buffers, video calls are a nightmare, even loading webpages takes ages. I'm on the 500Mb package and Wi‑Fi speed test on my phone is showing like 18-25Mb in the evenings. I know Wi‑Fi can vary but this feels way beyond that. We've restarted the hub loads of times. Is there something going on in my area or is this just what I’m stuck with now? Postcode is fictional obviously, but we’re in B12 area.
Thanks, that's helpful. If upload remains normal but download drops mainly in the evening, that can indicate local network congestion or a line profile issue. Please try these two quick checks tonight: 1) reboot the hub and leave it powered on for 10 minutes, 2) temporarily disable 5GHz on one device or forget/rejoin the Wi‑Fi to see if the behaviour changes. I’m also checking your area for any known utilisation issues. If the slowdown persists after that, I can escalate for a network review.
Thanks, that's helpful. If upload remains normal but download drops mainly in the evening, that can indicate local network congestion or a line profile issue. Please try these two quick checks tonight: 1) reboot the hub and leave it powered on for 10 minutes, 2) temporarily disable 5GHz on one device or forget/rejoin the Wi‑Fi to see if the behaviour changes. I’m also checking your area for any known utilisation issues. If the slowdown persists after that, I can escalate for a network review.