Bit baffled here. My phone keeps pinging me with high data usage warnings from Nexora but I’m pretty sure I’ve been on home Wi‑Fi most of the week. It’s saying I’ve used nearly all my data already and I’m only 10 days into the cycle.
I’ve got a 20GB plan, usually never get close to that. Is there a way to see what’s actually using it? I’ve checked settings and nothing obvious stands out. Cheers.
Thanks MiaH91. If it’s the Nexora text warning, that’s triggered from usage on your SIM rather than just what your phone thinks it’s doing.
On iPhone, the easiest checks are:
1. Go to Settings > Mobile Service and scroll down to see app usage.
2. Check Settings > Wi‑Fi and disable Wi‑Fi Assist temporarily to test.
3. In Settings > General > Background App Refresh, you can limit apps using data in the background.
If you want, we can also reset your usage alerts from our side and keep an eye on it for the rest of the month. If you still see unusually high usage after that, we can raise it as a billing/data investigation. This resolved my question
Thanks MiaH91. If it’s the Nexora text warning, that’s triggered from usage on your SIM rather than just what your phone thinks it’s doing.
On iPhone, the easiest checks are:
1. Go to Settings > Mobile Service and scroll down to see app usage.
2. Check Settings > Wi‑Fi and disable Wi‑Fi Assist temporarily to test.
3. In Settings > General > Background App Refresh, you can limit apps using data in the background.
If you want, we can also reset your usage alerts from our side and keep an eye on it for the rest of the month. If you still see unusually high usage after that, we can raise it as a billing/data investigation. This resolved my question
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