Has anyone else had their Nexora bill jump up in the middle of contract? I’m on fibre broadband only, contract says 18 months and I’m only 7 months in. Got an email about a price rise, then this month’s bill is £5 more than last month. I rang up and was told it’s in the terms, but I honestly don’t think that’s fair. I’m in LS14. If I cancel do I get hit with a fee as well? Feeling a bit stuck.
Just to add, if you’re seeing an increase outside the usual annual review date, it’s often because a promotion has ended rather than the mid-contract rise itself. If the bill shows both, they can appear together. If you want, paste the wording from the bill and I’ll help interpret it.
Just to add, if you’re seeing an increase outside the usual annual review date, it’s often because a promotion has ended rather than the mid-contract rise itself. If the bill shows both, they can appear together. If you want, paste the wording from the bill and I’ll help interpret it.
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