Has anyone else had their Nexora bill jump up in the middle of contract? I’m on fibre broadband only, contract says 18 months and I’m only 7 months in. Got an email about a price rise, then this month’s bill is £5 more than last month. I rang up and was told it’s in the terms, but I honestly don’t think that’s fair. I’m in LS14. If I cancel do I get hit with a fee as well? Feeling a bit stuck.
It says 'monthly broadband charge £34.99' and then 'introductory discount ended -£10'. So I guess that’s it then. Still annoying because the email about the rise made it sound like the whole thing was because of the contract clause. I only noticed when the direct debit changed.
It says 'monthly broadband charge £34.99' and then 'introductory discount ended -£10'. So I guess that’s it then. Still annoying because the email about the rise made it sound like the whole thing was because of the contract clause. I only noticed when the direct debit changed.
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