Has anyone else had their Nexora bill jump up in the middle of contract? I’m on fibre broadband only, contract says 18 months and I’m only 7 months in. Got an email about a price rise, then this month’s bill is £5 more than last month. I rang up and was told it’s in the terms, but I honestly don’t think that’s fair. I’m in LS14. If I cancel do I get hit with a fee as well? Feeling a bit stuck.
Right, that makes more sense now. So the discount ending and the rise both landed together. I still think it’s poor wording, but at least I know what I’m looking at. I’ll check whether the exit fee is worth it or if I just swallow it for now.
Right, that makes more sense now. So the discount ending and the rise both landed together. I still think it’s poor wording, but at least I know what I’m looking at. I’ll check whether the exit fee is worth it or if I just swallow it for now.
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