Has anyone else had their Nexora bill jump up in the middle of contract? I’m on fibre broadband only, contract says 18 months and I’m only 7 months in. Got an email about a price rise, then this month’s bill is £5 more than last month. I rang up and was told it’s in the terms, but I honestly don’t think that’s fair. I’m in LS14. If I cancel do I get hit with a fee as well? Feeling a bit stuck.
That’s fair, Megan. If you decide to stay, it may be worth checking whether there’s a better package available on your account. If you decide to leave, the cancellation charge depends on the remaining months and your package. If you want, I can help you find the exact end date and point you to the options page.
That’s fair, Megan. If you decide to stay, it may be worth checking whether there’s a better package available on your account. If you decide to leave, the cancellation charge depends on the remaining months and your package. If you want, I can help you find the exact end date and point you to the options page.
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