Has anyone had voicemail and call forwarding suddenly stop working together? I turned call forwarding on last night because I was going to be out of signal, and now people say it rings out once then drops. Voicemail never picks up either. I’ve tried switching the phone off/on and checking the Nexora app but it’s all a bit unclear. I’m on a mobile plan, if that makes any difference.
Hi MiaH87, sorry about this. A couple of things can affect voicemail when call forwarding is active. Could you confirm whether you’ve set forwarding for all calls, or just when busy/no answer? Also, is this happening on mobile voicemail or a Nexora landline service? If you’d rather not post details publicly, I can help you narrow it down step by step.
Hi MiaH87, sorry about this. A couple of things can affect voicemail when call forwarding is active. Could you confirm whether you’ve set forwarding for all calls, or just when busy/no answer? Also, is this happening on mobile voicemail or a Nexora landline service? If you’d rather not post details publicly, I can help you narrow it down step by step.
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