Just had the email about the April price rise and I'm honestly fuming. I'm mid-contract on broadband and phone, and the new amount is a lot more than I budgeted for. I get that prices go up sometimes, but this feels like a kick in the teeth when I'm still tied in. Is there anything at all Nexora can do, or do I just have to suck it up until the contract ends?
Hi Megan, sorry to hear this has landed badly. I can explain how the increase works and check whether any account options are available, but I’ll need to avoid making promises before I’ve seen the package details. If you’d like, post the plan name only - not your account number - and I’ll point you in the right direction.
Hi Megan, sorry to hear this has landed badly. I can explain how the increase works and check whether any account options are available, but I’ll need to avoid making promises before I’ve seen the package details. If you’d like, post the plan name only - not your account number - and I’ll point you in the right direction.
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