Morning all. I’m locked out of my Nexora account and it’s driving me up the wall. Password is fine, but when I go to log in it says it’s sending a 2FA code to my mobile and nothing arrives. I’ve tried 4 times now. No spam folder obviously because it’s a text, and my signal is fine. Is there any other way in? I need to check my bill before it comes out.
I had the same thing last week. Turns out I’d been using my old SIM number from ages ago, not the one on the account. Painful, but once support updated it the codes started coming through.
I had the same thing last week. Turns out I’d been using my old SIM number from ages ago, not the one on the account. Painful, but once support updated it the codes started coming through.
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