Has anyone else had this with Nexora? My broadband keeps dropping out most evenings, usually between about 7 and 10pm. It comes back after a minute or two but it’s driving me mad because the TV buffers and my son’s online game gets kicked. New router was fitted last month. I’ve rebooted it loads of times and checked the cables. I’m not really sure if it’s Wi‑Fi or the actual line. Any ideas before I spend another hour on hold?
Hi Mia, sorry to hear that. Evenings are a common time for dropouts, but we’d want to narrow down whether it’s the Wi‑Fi or the broadband line itself. If you can, could you test with one device connected by Ethernet for 10–15 minutes and let us know if it still drops? Also, does the router lights change when it happens?
Hi Mia, sorry to hear that. Evenings are a common time for dropouts, but we’d want to narrow down whether it’s the Wi‑Fi or the broadband line itself. If you can, could you test with one device connected by Ethernet for 10–15 minutes and let us know if it still drops? Also, does the router lights change when it happens?
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