Has anyone else had this with Nexora? My broadband keeps dropping out most evenings, usually between about 7 and 10pm. It comes back after a minute or two but it’s driving me mad because the TV buffers and my son’s online game gets kicked. New router was fitted last month. I’ve rebooted it loads of times and checked the cables. I’m not really sure if it’s Wi‑Fi or the actual line. Any ideas before I spend another hour on hold?
That does sound more like a line issue than Wi‑Fi, yes. A red internet light usually means the router is losing connection to the network. Could you check if there’s any outage in your area using the Nexora app? If not, I can look at the line from here, but I’d need the postcode area only, not your full address.
That does sound more like a line issue than Wi‑Fi, yes. A red internet light usually means the router is losing connection to the network. Could you check if there’s any outage in your area using the Nexora app? If not, I can look at the line from here, but I’d need the postcode area only, not your full address.
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