Anyone else had this with Nexora mobile? My voicemail stopped working last week and when I try to set call forwarding it says it's active, but then random calls still ring out. I’ve rebooted the phone, checked settings, all that. It’s a Samsung on Android. I don’t know if it’s the SIM or some network thing. Proper pain because I’m missing calls from work.
No problem at all. The handset setting and network voicemail are separate, so the phone can show forwarding even if the network side isn’t taking the call. I can see from your description this may need a line refresh on our side. Please dial 1750 from your Nexora mobile to check if voicemail is active. If it still rings out after that, we’ll need to raise this to our network team so they can reapply voicemail and call forwarding settings. If you want, I can do that next.
No problem at all. The handset setting and network voicemail are separate, so the phone can show forwarding even if the network side isn’t taking the call. I can see from your description this may need a line refresh on our side. Please dial 1750 from your Nexora mobile to check if voicemail is active. If it still rings out after that, we’ll need to raise this to our network team so they can reapply voicemail and call forwarding settings. If you want, I can do that next.
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