Bit of a rant really. We pay extra for Business broadband priority support and yet this is the third day in a row our line has been wobbling during trading hours. I phoned in yesterday, got told it would be “prioritised”, but I’m still getting random drops and the upload speed is all over the place.
We’re a small design studio in Manchester, 6 people on the line, and when it goes down we lose work. Is priority support just a label or does it actually mean something? I’m on account BN-447192 if that helps, though I’m not posting any personal details.
Not a staff reply, just saying ours was the same last month. Turned out the router was overheating behind a printer. Might be worth checking airflow if it's in a cramped spot.
Not a staff reply, just saying ours was the same last month. Turned out the router was overheating behind a printer. Might be worth checking airflow if it's in a cramped spot.
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