Not sure if anyone else has had this, but my fibre install has been pushed back twice now. First it was meant to be last Thursday, then Monday, now I'm being told 'awaiting network readiness'. I work from home and I'm getting proper fed up. The order's for 14 Birch View, Leeds, LS7 3QF, and the reference I was given is NX-482913. Can someone tell me if this is ever actually going to happen?
Thanks Mia. I've checked the reference and the current note says the local fibre segment is still awaiting completion by the build team. The latest estimate has been updated to next Tuesday, but please treat that as provisional. If it slips again, we can log a formal complaint and look at compensation once installation is completed, subject to our terms. I know that's not the news you wanted, but at least it gives a clearer picture.
Thanks Mia. I've checked the reference and the current note says the local fibre segment is still awaiting completion by the build team. The latest estimate has been updated to next Tuesday, but please treat that as provisional. If it slips again, we can log a formal complaint and look at compensation once installation is completed, subject to our terms. I know that's not the news you wanted, but at least it gives a clearer picture.
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