Anyone else getting weird latency spikes on Nexora Fibre Max? Download speed looks fine on a speed test but when I'm gaming it jumps all over the place, especially around 7-10pm. I'm on ethernet, not Wi‑Fi, so I'm a bit stumped. Rebooted the router twice and it didn't make any difference. It's making ranked matches basically unplayable.
Thanks, Ben. Based on what you've said, this sounds more like latency variation than a speed fault. Please run a ping test to 1.1.1.1 and note the spikes at the time they happen, plus the time of day. If you can, also test with the TV and other devices fully disconnected for 10 minutes. If the latency still jumps on ethernet, I can raise this for a network review. If you prefer, I can also book a callback tomorrow afternoon to go through the results.
Thanks, Ben. Based on what you've said, this sounds more like latency variation than a speed fault. Please run a ping test to 1.1.1.1 and note the spikes at the time they happen, plus the time of day. If you can, also test with the TV and other devices fully disconnected for 10 minutes. If the latency still jumps on ethernet, I can raise this for a network review. If you prefer, I can also book a callback tomorrow afternoon to go through the results.
Developed by
