Hi all, I’ve just had an email saying my broadband price is going up in April. I only joined Nexora in January on a 24 month deal and I was told the monthly price was fixed. I’ve checked the welcome email and I can see the monthly cost, but now there’s a note about an annual price rise. Is this normal? Feels a bit sneaky if it’s mid-contract. I’m on the Fibre 250 package in a flat in Leeds, if that matters. Just wondering if anyone else has had this and whether there’s any way to stop it?
I’m on the same package and I got the notice too. Mine says it’s an inflation-linked rise but I thought that only applied after 12 months. Could be a system sending notices too early? Not sure. I’d ask them to confirm the exact date the rise starts before agreeing to anything.
I’m on the same package and I got the notice too. Mine says it’s an inflation-linked rise but I thought that only applied after 12 months. Could be a system sending notices too early? Not sure. I’d ask them to confirm the exact date the rise starts before agreeing to anything.
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