Hi all, had my Nexora broadband installed last week and the internet itself seems fine downstairs, but upstairs is a nightmare. The two back bedrooms keep going dead every evening, especially on Zoom calls. I’ve rebooted the hub a few times and moved it away from the TV as someone suggested, but it hasn’t changed much. I’ve got the standard Nexora Hub in the hallway and the house is a 3-bed semi, if that helps. Any ideas before I lose my mind?
Not staff, just another customer — ours did something similar and it ended up being the thick walls. We bought a mesh pod after trying powerline bits, but the hub location mattered more than I expected. Ours was shoved behind a mirror cabinet and it was basically useless there. Might be worth moving it if it’s near metal or tucked away?
Not staff, just another customer — ours did something similar and it ended up being the thick walls. We bought a mesh pod after trying powerline bits, but the hub location mattered more than I expected. Ours was shoved behind a mirror cabinet and it was basically useless there. Might be worth moving it if it’s near metal or tucked away?