Hi all, had my Nexora broadband installed last week and the internet itself seems fine downstairs, but upstairs is a nightmare. The two back bedrooms keep going dead every evening, especially on Zoom calls. I’ve rebooted the hub a few times and moved it away from the TV as someone suggested, but it hasn’t changed much. I’ve got the standard Nexora Hub in the hallway and the house is a 3-bed semi, if that helps. Any ideas before I lose my mind?
A phone showing full bars can still have poor quality if the signal is unstable, so yes, it can still be a Wi‑Fi issue. Because the hub is in the hallway, the next best test is to move it temporarily to the most central downstairs spot you can manage and see if the back bedrooms improve. If you’ve got any smart speakers, baby monitors or cordless phones near the hub, move those away too. If you’d like, I can also arrange a free coverage check and talk through whether a Wi‑Fi pod would be suitable for your layout.
A phone showing full bars can still have poor quality if the signal is unstable, so yes, it can still be a Wi‑Fi issue. Because the hub is in the hallway, the next best test is to move it temporarily to the most central downstairs spot you can manage and see if the back bedrooms improve. If you’ve got any smart speakers, baby monitors or cordless phones near the hub, move those away too. If you’d like, I can also arrange a free coverage check and talk through whether a Wi‑Fi pod would be suitable for your layout.
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