Hi all, not sure if this is me being daft or Nexora's content filtering. I've got the family-safe setting on for my home broadband and it's suddenly blocking random stuff like a recipe blog and a local swimming club site. Nothing dodgy, just normal pages. I only turned it on because my son keeps getting into weird video sites on the telly. Is there a way to keep the filter on but stop it being over the top? I don't want to switch it off completely.
Hi Mia, yes, that can happen if the site gets categorised incorrectly by the filtering database. You should be able to keep family-safe on and add specific sites to an allow list in your account settings. If you want, tell us whether you're using the router-level filter or the Nexora app filter, and I can point you to the right steps.
Hi Mia, yes, that can happen if the site gets categorised incorrectly by the filtering database. You should be able to keep family-safe on and add specific sites to an allow list in your account settings. If you want, tell us whether you're using the router-level filter or the Nexora app filter, and I can point you to the right steps.
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