Hi, I’m a bit stuck and hoping someone can point me in the right direction. My broadband bill has gone up more than I expected this month and I won’t get paid until next Friday. I don’t want to ignore it and have it get worse. Can Nexora do a payment arrangement so I can split it or push it back a week? I’ve tried looking in the app but it just seems to send me round in circles. Thanks.
Thanks both. I’ve found the help section now, but it says I need to pay something first before it’ll let me arrange the rest. Is that right? I can manage a bit, just not the full amount today. I’ll ring billing if needed, but I was hoping to avoid being on hold for ages.
Thanks both. I’ve found the help section now, but it says I need to pay something first before it’ll let me arrange the rest. Is that right? I can manage a bit, just not the full amount today. I’ll ring billing if needed, but I was hoping to avoid being on hold for ages.
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