Hi all, just checked my Nexora bill and there’s an extra £42.18 on there for data charges. I was in Spain for 5 days and thought my plan had roaming included, or at least a cap. I barely used my phone apart from maps and WhatsApp. Can someone tell me why this has happened? It’s a bit of a shock tbh.
Hi Mia, sorry to hear about the surprise charge. Roaming allowances can vary by plan, and some older or discounted plans don’t include EU roaming or have a daily roaming pass. If you can share the plan name and the dates you were abroad, I can check what would have applied and whether the charge looks correct.
Hi Mia, sorry to hear about the surprise charge. Roaming allowances can vary by plan, and some older or discounted plans don’t include EU roaming or have a daily roaming pass. If you can share the plan name and the dates you were abroad, I can check what would have applied and whether the charge looks correct.
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