Moved onto Nexora Fibre last week and the router is doing my head in. It’s right by the TV in the lounge and the signal is fine downstairs, but upstairs in the back bedroom it drops to basically nothing. I’ve got a 3-bed semi, nothing massive. I’ve tried turning it off and on again a few times and changing the Wi‑Fi name, but no joy.
Do I need one of those mesh things or should the router be placed somewhere else? The engineer just left it where the old phone point is and said it ‘should be fine’, but it really isn’t. I work from home sometimes and Teams is unusable upstairs.
Honestly, if it’s tucked behind the telly and near other bits of kit it can be a bit rubbish. Mine was the same. I moved it higher up and more central and it made a difference. Not a miracle, but better.
If you can, try temporarily putting it on a table in the hallway and see if upstairs improves. Also worth checking whether the router has both 2.4 and 5GHz enabled. The 2.4GHz usually reaches further.
Honestly, if it’s tucked behind the telly and near other bits of kit it can be a bit rubbish. Mine was the same. I moved it higher up and more central and it made a difference. Not a miracle, but better.
If you can, try temporarily putting it on a table in the hallway and see if upstairs improves. Also worth checking whether the router has both 2.4 and 5GHz enabled. The 2.4GHz usually reaches further.
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