Wi-Fi fine in lounge but dead upstairs after router swap

Moved onto Nexora Fibre last week and the router is doing my head in. It’s right by the TV in the lounge and the signal is fine downstairs, but upstairs in the back bedroom it drops to basically nothing. I’ve got a 3-bed semi, nothing massive. I’ve tried turning it off and on again a few times and changing the Wi‑Fi name, but no joy. Do I need one of those mesh things or should the router be placed somewhere else? The engineer just left it where the old phone point is and said it ‘should be fine’, but it really isn’t. I work from home sometimes and Teams is unusable upstairs.
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  • Thanks. It’s literally on a low cabinet beside the TV, so not ideal then. I didn’t realise the telly could affect it. I can move it to the hall but the cable might not reach unless I unplug the other stuff, which is a pain. One thing though: the app says the speed is about 480Mbps at the router, so is this just a Wi‑Fi issue rather than the line? I’m not sure what I’m supposed to be paying for if the speed is there but the room isn’t usable.
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  • Thanks. It’s literally on a low cabinet beside the TV, so not ideal then. I didn’t realise the telly could affect it. I can move it to the hall but the cable might not reach unless I unplug the other stuff, which is a pain. One thing though: the app says the speed is about 480Mbps at the router, so is this just a Wi‑Fi issue rather than the line? I’m not sure what I’m supposed to be paying for if the speed is there but the room isn’t usable.
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