Hi all, just wondering if anyone else has had this with Nexora eSIMs. I moved over from a physical SIM this morning and the app says the eSIM is activated, but the phone still says 'activating' and I’ve got no signal at all. I’ve restarted it twice and checked Wi‑Fi. It’s an iPhone 13 if that makes any difference.
I’m a bit stuck because the old SIM has stopped working too. Is there something I’m missing or is this one of those things that takes ages?
That’s helpful, thank you. If the line is greyed out and stuck on activating, the safest next step is:
1. Keep Wi‑Fi on.
2. Turn airplane mode on for 30 seconds.
3. Restart the iPhone.
4. Go back to Settings > Mobile Data and see whether the Nexora line becomes active.
If it still won’t come through after that, it usually means the eSIM needs to be reissued on our side. I can’t do that from the forum directly, but if you reply with roughly what time you installed it, I can point you to the quickest support route so you’re not left without service.
That’s helpful, thank you. If the line is greyed out and stuck on activating, the safest next step is:
1. Keep Wi‑Fi on.
2. Turn airplane mode on for 30 seconds.
3. Restart the iPhone.
4. Go back to Settings > Mobile Data and see whether the Nexora line becomes active.
If it still won’t come through after that, it usually means the eSIM needs to be reissued on our side. I can’t do that from the forum directly, but if you reply with roughly what time you installed it, I can point you to the quickest support route so you’re not left without service.
Developed by
